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Amazon dumps piles of Covid-19 tests in flat foyer, furious residents claim

Amazon has infuriated the residents of a block of flats in Liverpool after the online retail giant allegedly "dumped" piles of coronavirus tests in a communal area.

Photos show more than 60 Covid-19 tests piled up in the foyer of the block in the Woolton area of the city, at around 4pm on Tuesday, November 10.

The same issue is also said to have happened in the block of flats next door to the Rydecroft flats on Vale Road, where dozens of tests were also pictured by another resident left in the foyer.

A woman, who asked not to be named, said she was disgusted when she returned from the local shop at around 4pm on Tuesday to find the tests piled up there.

She was particularly concerned for the many elderly and disabled people living in the building, who she said are currently shielding from the virus and may be unaware that they had been left there.

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An Amazon spokesperson said the parcels were left in the foyer while the driver delivered them from door to door.

They added: "Some residents were not home to accept their packages and these were left in the lobby for them to collect upon their return."

However, the woman said the parcels were left there overnight and many are still there today.

She told the Echo: "I was disgusted to come back from the local shop to find this amount of tests dumped.

"Especially after recent months when hardly anyone could get a test.

"We have many disabled and elderly [people] in these blocks of flats, many are shielding and won’t even know the tests have been left in the foyer."

Photos shared with the Echo from two residents showed dozens of parcels still remaining in the foyer of the Rydecroft and Dovercroft buildings on Wednesday afternoon.

One resident said she has now delivered the parcels herself using a shopping trolley.

An Amazon spokesperson: "We have very high standards for our delivery service providers and how they serve customers. In this instance, the packages were left in the lobby while the driver delivered them door-to-door.

"Some residents were not home to accept their packages and these were left in the lobby for them to collect upon their return.

"We have reminded our delivery service provider that our expectations are for them to deliver directly to residents rather than leave packages in communal spaces."

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